Technology Operations Executive

Delivering substantial cost savings, digital transformation, and enhanced technology performance have been key outcomes of a successful career in IT leadership.

Known for developing effective solutions to operational challenges and generating a lasting impact on business growth and success. Passionate about creating IT vision for companies focused on strategic goals and measurable benefits.

Expertise in developing, implementing, and managing enterprise technologies directly impacting revenue, growth, and operational efficiency. Exceptional record leading cross-functional teams to achieve IT projects. Recognized for successfully leading operational-focused transformational initiatives.

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Areas of Expertise

IT Service Management
Business Integration
Performance Metrics
IT Infrastructure
Contingency Planning & Disaster Recovery
Healthcare
Pharmacy Operations
Vendor Management
Mentoring
IT Project Management
Process Improvement
Call Center
Change Management
Business Process Outsourcing

Business Acumen

Industry Experience: Custom Software and IT Services, Call Centers, Business Centers, K-12 Schools, Elderly Care Services, Computer Equipment and Peripherals, Pharmaceuticals, Telecommunications, Workforce Management, Mobile App Development, Business Intelligence Software, Storage and System Management Software, Database and File Management Software, Healthcare Software, Photography, Multimedia and Graphic Design.
Knowledge of Global Business Cultures: Based in the U.S. with a solid understanding of global business cultures.
Awards & Recognitions: Earned the Corporate Integrity Award for openness and leadership through the sale and merger of excelleRx and Enclara.

Professional Experience

Vice President, Technology Operations — MRO Corp.2023 – Current
Senior Vice President, IT Operations — Tabula Rasa Healthcare2020 – 2023
Executive Vice President, Technology — Enclara Pharmacia2015 – 2020
Vice President, Technology — Enclara Pharmacia2007 – 2015

Education

Master of ScienceInstructional Technology — Jefferson University
Bachelor of ScienceComputer Science (Minor in Economics) — University of Delaware
CertificationsIT Project Management
Artificial Intelligence: Business Strategies and Applications