S T E V E -L E M A K, -M. S. I. T.

Skilled management leader at department and corporate levels applying advanced technology solutions. Innovative manager with diversified knowledge of development, implementation, project operation, and services directly affecting businesses revenue, growth, and operational efficiency. Demonstrated ability to quickly understand and handle complex technical and operational issues. Visionary, able to inspire individuals to work toward common goals and accomplish desired results.

P R O F E S S I O N A L -E X P E R I E N C E -&- A C C O M P L I S H M E N T S

excelleRx, Inc. (January 2001 - Present)

excelleRx is recognized as a leader in the healthcare and technology industries. Acquired in 2005 by Omnicare, Inc., a fortune 500 healthcare company with $6.2 billion in annual revenue, excelleRx continues as an independent operation and one of Omnicare’s top EBITDA contributors. Through technology and clinical expertise, excelleRx's mission is to change the way medication is deployed so patients are given prescriptions based on objective information rather than habit or personal preference.

Vice President, Information Technology (2005 – Present)
Assistant Vice President, Information Technology (2004 – 2005)
Senior Director, Information Technology (2002 – 2004)
Application Systems Analyst, Information Technology (2001 – 2002)

$220 million, 630 employee, 4 site contact center and medication dispensing pharmacy operation with more than 30% market share in targeted segment. Hired to realize the technology vision of the company. Recognized for driving efficiencies through contact center & support services process automation. Continued innovation and delivery of infrastructure and systems to drive patients served to 86,400 daily with 380,000 medications dispensed monthly; all contributing to the explosive revenue growth from $10 million in 2001.

Christiana Care (June 1998 - January 2001)

Christiana Care owns and operates 3 major hospitals and 25 care facilities throughout Delaware, Pennsylvania, and New Jersey.

Team Leader, Information Services (2000 – 2001)
Information Center Analyst, Information Services (1998 – 2000)

A member of the Information Technology Department for one of the top 100 health care organizations in the country. Responsible for managing and directing the technological needs for the 275 user, 17 department Medical Affairs Division of the Clinical Support Team.

	Representative for the 100-member Analyst Department for the newly created Deployment Services Group
	Implemented PDA-based job tracking for analyst team
	Technology liaison to Clinical Support Team (225 workstations, 275 users, 17 departments) responsible for the interface with the company WAN (4750 nodes and 225 servers)
	Recognized technical consultant providing subject expert support in the use of critical applications, assigned systems, and automated facilities (Registrar/Medical Staff Line/Physician Privileging)
	Provided start-up assistance and services to over 100 new clients including all aspects of training and implementation
	Transitioned 5 assigned departments with over 75 workstations to Microsoft NT 4.0 networked on a new configuration of NT servers to accommodate the Year 2000 issue

Archmere Academy (January 1994 - June 1998)

Archmere is an independent, college preparatory high school enrolling 455 students.

Department Chairman & Technology Coordinator (1996 – 1998)
Technology Coordinator (1994 – 1998)
Instructor, Computer Science & Mathematics (1994 – 1998)

Founding member of technology department responsible for curriculum, annual budget, and management of campus-wide networks to satisfy the demands of the academic and business infrastructure.

	Member of the Archmere Academy Curriculum Committee
	Manage, supervise, and evaluate Computer Science and Mathematic teachers
	Representative of the Delaware Independent Schools Computer Association (DISCA)
	System Administrator for campus network containing Novell servers, free Netscape Mail, AppleTalk, T1 access via University of Delaware's Network Partnership Program
	Instructional designer for faculty members to assist technology integration into their curriculum
	Managed the creation and maintenance of school's first internet presence (email, web site)
	Developed and managed computer literacy requirement for all incoming students
	Taught 5 daily classes with subject matter in Advanced Placement Computer Science, Computer Programming Level I & Level II (C++, Pascal, BASIC), Introduction to Computer Science, Algebra Level I
	On the 5.0 AP point scale, Computer Science students maintained 4.35 average while the national mean was 3.23
	Girls' Varsity & J.V. Basketball Coach completing a 70.5% winning percentage over 4 years

T E C H N O L O G Y -E X P E R I E N C E

	Microsoft: Windows Desktop, SQL 2005/08, Office 2k7, Project, Visio
	Adobe: PhotoShop CS5, Lightroom 2.x, Premiere Elements, Audition, Acrobat, Dreamweaver, Director
	SWiSH: SWiSHmax, SWiSHvideo, SWiSHpix
	Canon: EOS 5D Mark II
	NICE: Dictaphone Freedom FT
	Virtual Hold Technologies
	AVAYA/NORTEL: Symposium Call Center Server, MPS500, IPML, ISR, CCAM, CSClient, Periphonics PeriProducer, PeriStudio
	equisys: ZetaFax
	Westbrook: Fortis Document Archiving Solution

E D U C A T I O N

Master of Science Instructional Technology with Concentration in Educational Applications & Instructional Systems
Philadelphia University (2001)

Certification in Information Technology Project Management (1999)
George Washington University

Bachelor of Science Computer & Information Sciences w. Minor in Business Economics
University of Delaware (1993)

Archmere Academy High School (1989)

P U B L I C A T I O N S

	Nortel Symposium & PSO Case Study (Feb 2007)
	Nortel IVR Case Study (Apr 2005)

I N T E R E S T S

	Tampa Bay Buccaneers trueFAN
	Photography; Photoshop; Graphic Design; Web Design
	Golf; Basketball

Resume Last Updated: JUNE 2010